This privacy policy sets out how Yolanda Gray Antiques uses and protects any information that you give Yolanda Gray Antiques when you use this website.

Yolanda Gray Antiques is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Yolanda Gray Antiques may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1st July 2016.

When someone visits yolagray.com we collect standard Internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to the various parts of the site.  We collect this information in a way, which does not identify anyone.  We do not make any attempt to find out the identities of those visiting our website.  We only collect information about you on our stock alert and shopping cart page.  We do not store any payment or security information on this website.

Contents of our Privacy Policy:

1.   Definitions

2.   Information we do not store about you

3.   Information we do store about you

4.   How we use your Information

5.  Security

6.  How we use cookies

7.  Links to other websites

8.  Controlling your personal information

1. Definitions:

1.1 “Cookie” means a small electronic file stored on you computer

1.2 “User”, “Visitor” means someone who visits https://yolagray.com

1.3 “Us”, “We”, “Our” means Yolanda Gray Antiques.

1.4 “Buyer” means the person who buys or agrees to buy products from the seller.

1.5 “You”, “Your” means one of our customers, buyers or those viewing our website.

1.6 “Order” refers to your offer, as the buyer, to purchase products from us, whether electronically or via other means.

1.7 “Yola Gray Antiques “ means us as a company called “Yola Gray Antiques” and any other connected business that supplies the goods ordered by you and any successor to its business.

1.8 “Contract” refers to any contract between the buyer and the seller.

1.10 “YGA Address” refers the sellers address: Yola Gray Antiques, Unit 4, Organsdale Farm, Kelsall, Tarporley, Cheshire, CW6 0SR, United Kingdom.

1.19 “The Shopping Cart Page” refers http://www.yolagray.com/xxxx

1.11 “Email Stock Alert Page” refers tohttp://www.yolagray.com/xxxx

1.13   “Associations” refers to our industry bodies (LAPDA & CINOA).

2. Information we do not store about you:

2.1 We do not store, or record any credit, debit, PayPal or any other payment security information on this website.

2.2 We do not record, store, distribute or disseminate any information regarding other websites you may have visited at any time.

3. Information we do store about you:

3.1 In general, the website site uses Google Analytics to capture visitor information. By the very nature of using analytics software, a cookie is stored on your computer, which enables the tracking software to provide helpful statistics for us to make the website more useful to use.

3.2 If you choose to subscribe to the “Email Stock Alert” function, a cookie will be placed on your computer that will record the items you have registered an interest in along with your name and email address.

3.3 If you choose to ‘add to cart’ any item we offer for sale on this website, Yola Gray Antiques will leave a cookie on your computer that will record what items are in your cart.

3.4 We do store any information you input or type into the shopping cart page of this website, (http://www.yolagray.com/xxxx)

3.5 If you chose to tell us information about you on the shopping cart page, this information is recorded even if you do not complete a transaction with us.

3.7 If you chose to tell us information about you on the shopping cart page, we record the IP address of the computer you are using in our efforts to prevent Payment Fraud.

3.8 We may also collect the following information:

  • Name
  • Contact information: telephone number, email address
  • Demographic information: your address, postcode, preferences and interests
  • Other information relevant to customer interests

4. How we use your Information:

4.1 If you complete an order with us, we will transfer your information to an internal ordering system that is not connected to the Internet and cannot be accessed externally via the Internet.

4.2 Depending on the method of delivery we may provide your name and address to an external courier company with the intention of delivering goods to you.

4.3 We will never sell your information to a 3rd party, this includes your name, address, email address or contact details.

4.4 If you complete an order with us, or register for stock alerts, and supply us an email address, we may contact you from time to time by email, regarding special offers, promotions and newly arrived stock items, which we think you may find interesting.  If you do not wish to receive marketing information from us then simply reply to the email requesting removal and we will ensure your details are deleted.

4.5 We use a feedback company called Trustpilot and we may send you an email via them asking for feedback on a purchase you have made with us. If you supply feedback via their website you need to consult their privacy policy and terms and conditions. You are under no obligation to participate in this process and will only receive emails sent by us via them.

4.6 Orders taken over the telephone are recorded, stored and used in the same way as orders placed online.

4.7 For any other internal record/book keeping.

4.8 We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.

5. Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

6. How we use cookies:

A cookie is a small file, which is placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

7. Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

8. Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@yolagray.com

You may request details of personal information, which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held on you please either email us at info@yolagray.com or write to at the YGA Address.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.